Privacy Policy
(last update: Jul 2015)
This Privacy Policy governs the manner in which Innovative Hearth
Products (IHP) collects, uses, maintains and discloses information
collected from users (each, a "User") of the
http://ComfortFlame.us.com website ("Site"). This privacy policy applies to the Site and all products and services offered by IHP.
Personal identification information
We may collect personal identification information from Users in a
variety of ways, including, but not limited to, when Users visit our
site, register on the site, place an order, subscribe to the newsletter,
respond to a survey, fill out a form, and in connection with other
activities, services, features or resources we make available on our
Site. Users may be asked for, as appropriate, name, email address,
mailing address, credit card information. Users may, however, visit our
Site anonymously. We will collect personal identification information
from Users only if they voluntarily submit such information to us. Users
can always refuse to supply personally identification information,
except that it may prevent them from engaging in certain Site related
activities.
Non-personal identification information
We may collect non-personal identification information about Users
whenever they interact with our Site. Non-personal identification
information may include the browser name, the type of computer and
technical information about Users means of connection to our Site, such
as the operating system and the Internet service providers utilized and
other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web
browser places cookies on their hard drive for record-keeping purposes
and sometimes to track information about them. User may choose to set
their web browser to refuse cookies, or to alert you when cookies are
being sent. If they do so, note that some parts of the Site may not
function properly.
Our Site uses one or more companies to place advertisements for our
products and services and those of third parties on our Site and
third-party sites. Cookies and other technologies such as Web beacons
or tags are used to measure the effectiveness of our ads and to
determine the display of content and advertising to you based on your
interests both on our site , as well as on third-party sites where you
may visit. To support this interest based advertising solution, we, and
companies who we have contracted with, may use anonymous information
about your visits to our and other Web sites. The information collected
and used by this process is always anonymous, and does not enable any
third-party to identify you individually.
How IHP uses the information we gather
We use the information to enhance your visitor experience
and fulfill requests for specific items offered by online request. We
may use information in the aggregate to understand how our Users as a
group use the services and resources provided on our Site.
The people that are given access to this information
Your personal information is accessible by authorized IHP
personnel only. We do not sell, trade, or rent Users personal
identification information to others.
The security measures we have in place to protect your personal information
To safeguard your personal information, we use a secure server to store all personal identification information.
